Welcome to our Internal Staff Training Portal
COVID-19 is a global pandemic affecting the entire world. There are currently no medicine or cure for it and therefore we all need to do our bit to prevent it from spreading. We can only do this as a team if we all know what to do and how to do it safely.
We have created training for our staff on everything from what is COVID-19, how to prevent it from spreading to what we can do to serve our customers safely.
PREPAREDNESS FOR WORK
MODULE 1 of our training series will help you understand how COVID-19 is spread and to prepare for returning to work.
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UNDERSTANDING RISKS
In our previous training we learned the basic hygiene rules to follow to prepare you for returning to work, but before you can you need to understand what the risks are and what we are doing to make GOLD safe for everyone.
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ARRIVING AT WORK
In MODULE 1 and 2 of our training series we helped you prepare for returning to work. Now that you know the basic hygiene rules and understand the risks we will discuss how to travel to and from work and what to do when you arrive at GOLD.
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SAFETY DURING YOUR SHIFT
In our previous training we learned the basic hygiene rules and risks, how to travel to and from work and what to do when you arrive at GOLD. There are some important changes to how we do things at GOLD to ensure that everyone stays safe and healthy.
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GUEST EXPERIENCE
Now that we know all the steps in preventing COVID-19 and all the rules we are following to make sure we and are guests are protected we need to know what is expected from us from the guest experience.
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GUIDELINES FOR POSSIBLE CASES
Even if we have all the protocols in place and we take great care in following – it takes one moment of missing a step to become infected with COVID-19. In this module we will look at the procedures we will follow should one of our staff or guests test positive for COVID-19.
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